HOW MUCH DO I PAY?


You pay only for the boxes you store with us. The minimum storage is 3 months which is automatically covered up front with just £28.75 per standard sized box and £36.90 per larger box.

This includes delivery of the empty boxes to you, collection of full boxes, storage for 3 months and 1 return delivery. It doesn’t get better than that! After the 3 months are up you are on a month-by-month subscription – £4.25 for a standard box and £4.99 for a large box. That subscription is automatically renewed until you want your stuff back.

There are no hidden costs and all information can be found in our FAQ section or by contacting our trained staff. We are here to help!

WHEN DO I PAY?


Initial charges upfront cover your first 3 months of storage. After that it is a monthly paid subscription that is automatically renewed at the beginning of the month, until you cancel.
 
Store with us for as long as you want, we keep the costs consistently low so you can be as flexible as you need. Don’t get stuck in a long term contract like the other leading by-the-box storage companies and never have to commit to a large expensive space you may never fill up with traditional self-storage!

FAILED OR MISSED PAYMENTS?


Your initial payment will be taken and your empty boxes will be sent out once confirmation of the payment has been made.

The monthly payments are automatic so you shouldn’t miss any.

If the payment doesn’t go through however, we will contact you and you will have 24 Hours to make the payment. You may be charged for the failed payment process fees.

If you fail to make a payment after 24 hours you will be considered in breach of contract and you will be contacted, and you may be fined or your items may be held indefinitely.

CANCELLATIONS AND REFUNDS?


You are welcome to cancel your subscription at any time! After the initial 3 months is up you can chose to have your stuff returned or you can continue to store until you need it, with no rising or hidden costs.

If you have your items returned to you before the next payment date then you will not be charged for the following month. If you have your items returned in the middle of the month you will still be charged for the period prior to the next payment date.

DOES IT COST TO HAVE MY ITEMS RETURNED?

Nope! Your first return is included in your initial payment.

If you chose to only have one or some boxes returned and then have the other boxes returned at a different date there will be a delivery charge of £20 per box as only 1 return delivery is included.

OFFERS AND DISCOUNTS?


We keep our costs minimal so that we can pass the savings on to you. Check our home page and social media pages to see if we have an offer currently running.

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